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Multilife Inforce Relationship Manager

Company: VirtualVocations
Location: Sunnyvale
Posted on: November 20, 2024

Job Description:

A company is looking for a Multilife Inforce Relationship Manager to oversee operations and enhance customer service in the Multilife business line.



Key Responsibilities

Lead and develop a team of Inforce Specialists, ensuring adherence to service standards and performance metrics
Serve as the primary contact for illustration-related inquiries and collaborate with various departments to ensure process alignment
Oversee compliance audits, implement process improvements, and generate reports to track trends and recommend actionable improvements


Required Qualifications and Education

Call Center and/or Operational experience
At least 2 years of leadership experience within the insurance industry
Knowledge of relevant products, processes, and transactions is preferred
College degree strongly preferred

Keywords: VirtualVocations, San Rafael , Multilife Inforce Relationship Manager, Executive , Sunnyvale, California

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