ADVISOR PROJECT MANAGEMENT

Company: Gainwell Technologies LLC
Location: Roseville
Posted on: October 7, 2024

Job Description:

SummaryAs an Advisor Project Management at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve - a community's most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare's biggest challenges. Here are the details on this position. Your role in our mission

• Develop and implement a service management strategy that meets the needs of customers.
• Lead one or more large service delivery project management teams by breaking down bigger technological programs and assisting with project staffing
• Monitor and evaluate service delivery processes to ensure high levels of customer satisfaction.
• Identify potential service improvement opportunities and develop solutions to address them.
• Spearhead service delivery project planning and tracking, Service Level Agreement (SLA) tracking and oversight of assigned staff by providing direction and deadlines to ensure quality and timely completion of tasks
• Communicate with the client, company and project team leadership, measuring and sharing project metrics/status; recommend program changes as needed
• Create project schedules, program definitions, budgets and objectives to ensure the quality of project deliverables across all phases
• Actively project manage across non-direct reports by quickly escalating any risks and implementing risk mitigation solutions
• Support Gainwell's growth as you prepare detailed SOW and assist with new proposal efforts and business development What we're looking for
  • 9+ years of experience managing complex projects, programs or initiatives through a full project management life cycle, with 5 or more years of service management and 3 or more years of Medicaid or Medicare experience preferred
  • Expertise with project management methodology such as Catalyst or Certified Project Management Professional (PMP)
  • Modern understanding of budget development, control and assurance methods, and project management software
  • Ability to lead and translate the broader objectives of a program into clear and achievable project scope and milestones that can be worked toward
  • Leadership to train, guide and mentor the work of junior colleagues
  • A strong executive presenter who communicates ideas clearly
  • Creative problem-solver who is capable of managing complex projects and collaborating with cross-functional teams What you should expect in this role
    • Opportunities to travel through your work (0-10%)
    • Hybrid work environment 3 days a week in the office as needed for face-to-face and client meetings with the remainder of time remote work. The office is located in the Roseville/Sacramento area.
    • Video cameras must be used during all interviews, as well as during the initial week of orientation
    • The deadline to submit applications for this posting is October 10, 2024

Keywords: Gainwell Technologies LLC, San Rafael , ADVISOR PROJECT MANAGEMENT, Executive , Roseville, California